After nearly 18 months of complaints and troubleshooting without resolution to awful network service and several hours on the phone to a support team who would not faithfully acknowledge the issues I was having. Three finally cancelled my contract and waived the cancellation fee. UPDATE: January 2024. Despite promising that my account would be cancelled without charge, and confirming on the phone that I would not be charged. Three charged me a £212 cancellation fee over Christmas. I had to wait a FULL MONTH to be refunded an amount I should not have been billed for in the first place. From network to administration, this is a shamefully poorly run company and I implore others to avoid at all costs.