Agreed a disconnection date of the 15th of April. Woke up this morning to find that they have disconnected my line a week early without notifying me, which is a big problem as I need it for work in 45 minutes.
Contacted customer services who are now trying to gaslight me that the date was 'april' and so any date in april is fine. No it is not. I paid for up to the 15th of April which is when I need it until.
Payal is my wonderfully unhelpful customer service rep.
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