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Anonymous
Warning to Future Customers of Three UK I want to share my experience to help others make an informed decision. After my contract ended in December, Three UK continued to charge me £113 per month — totaling £678 over six months — without proper justification. They claimed it was for services and the phone, but I did not agree to any new terms or renewals, and the phone was already paid off. Despite requesting a detailed breakdown and explanation, I found their communication confusing and unhelpful. They also claimed I didn’t respond to an email. This has caused me unnecessary stress, financial loss, and frustration. Based on my experience, I advise potential customers to be very cautious and to thoroughly review all communication and billing details from Three UK. Keep copies of all correspondence and confirm any charges before paying. If you end your contract, monitor your account closely and don’t hesitate to challenge any unexpected charges. Unfortunately, my experience suggests there may be issues with transparency and fair billing practices. Stay vigilant and protect yourself!
2 weeks ago
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Three has a 1.6 average rating from 175 reviews
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