I had just arrived from the U.S. and needed to make calls within the U.K. Erik helped me set up an eSIM for my Apple phone. It was locked, and difficult to enable the implementation. Erik had great suggestions, however, and walked me through the confusing process. He made sure I understood it all, and it was successfully added to my phone, after following his suggestion to contact Verizon. I will be returning to add a contract within the next few weeks.
Thank you, Erik, for all of your expertise and patience. Diane Poma
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