Truly horrendous company, had their home broadband but the customer service is horrific. Every time you need to log in or call them about anything they send a validation TEXT MESSAGE. Which is really useful when your sim is in a BROADBAND ROUTER!!!!! They are completely useless when you speak to them and refuse to help. When I went to cancel the service because I was pulling my hair out they kept telling me that my name wasn't my name and it turns out that I was saying Michael instead of Mike. They had the audacity to ask me why I used the wrong name. I hope Vodafone improve their customer service as it is truly legendarily bad!!!!