Shocking service. Can no longer get through to customer services. Seems they have disable that option or made it so difficult that you have to speak to different departments for them to transfer you to CS. Instead they re route you to the app and live chat. Again which is never available as all agents are supposedly busy. This network is shocking. Cannot wait to leave once my contract is up. Rather go to another network and pay that bit extra at least I will have service that I can use. The saying is true. You get what you pay for. Cheap prices = cheap network.