I bought a brand new bike last July 23 and I have started using 2 weeks which barely done 5 miles. I did change the pedals myself. Although the right side was flawed and after installed the pedal has caused stripped thread. They wouldn’t cover it as a warranty!! Moreover I accepted to pay the part and guess what? They reply saying it will take 2 months to be delivered!!! They won’t even take the bike back and get me a refund. I will look somewhere else where I will try to repair it . Please avoid to spend your money in this shop!! Totally worthless and disappointed!!