Paid £5300 for no bike
Paid £5300 for a bike I can hardly afford but it’s seemed a good idea at the time little did I know what was to come! After a week the bike developed a nasty creaking sound near the crank and or headset after numerous calls messages and chats my bike was picked up what is now seven days ago I’ve had no contact other than when I push and even then I’m brushed off with they haven’t heard from haibike. This is not good enough they have the same bike in my size in stock and will not replace it or give me my money back even after I suggested these options I was blanked again. I’m so disappointed with this whole ordeal I have no bike which I also use for work NHS worker!! And I’m out of pocket to the tune of £5300 doesn’t seem fair