I didn't want to believe the bad rap Tredz was receiving but it seems that most of it is deserved. Once an issue occurs it takes sooooo long for a simple thing to be dealt with. I eventually got through to a person on their so called live chat after over 6hrs waiting and I thought the problem had been sorted an exchange for a set of pedals that were on back order and holding the rest of the order up for another make that were in stock, I even paid extra for the different pedals as I was starting to lose the will. Get this they replaced the ones that were in stock so I now I'm back in the queue waiting to cancel the whole order. People haven't got time to sit waiting for a reply or days on end. Would you? !!