My watch broke after 10 months from the date of purchase. I demanded a replacement. Instead of replacing, the store unilaterally decided to repair the watch. They sent a prepaid return label. On the label, the sender address is incorrect. I wrote about this in support to correct the address. In response, we do not see a problem, send with the current label. Then correspondence and altercation began. Dumb tech support I have not seen. If something happens with the parcel and it is not delivered, then it must be returned to the sender. But how will she return to the sender if the sender’s address is incorrect?!?! Disgusting service! Order 960467, WS2TICKET066741