Maureen Comerford
WARNING WARNING ! I bought from Zooplus 140 individual packs of Cesars dog food because my 4 dogs like them as a treat change and have used them for over 5 years. I have bought from Zooplus many times. They took an extended time to arrive (large parcel). As I opened each box of 10, I found them bashed (storage or delivery). I fed them to 2 of my dogs and both got food poisoning with horrific sickness and diarrhoea. I have my second visit to the vets today after their first treatment. I looked at the rest of the tins and found that many of the foil lids had a broken seal and when I smelled those , it was like an off smell as air had got to them. Accidents happen and so as a multi repeat customer I contacted Zooplus, explained the situation and offered to return the foul food. They quickly stated it was past 14 days and so no returns.....Hard Luck ! I spent £78 on this purchase, but have spent £85 now in Vet fees to resolve. I was astonished that they had this attitude as the most important thing to me is the health of my dogs and I can't believe my batch is the only poisonous batch they have......ZooPlus do not care about my dogs and the fact they are 100% not interesting in the returns, testing the food or checking their supply chain tells YOU they are NOT interested in your DOG........Buy from a reputable pet supplier.
7 months ago
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