Their new customer discount is a con. I was offered 5% discount as new customer or 10% if I set up an account. I did this and discount showed but as I went to pay their website logged me out. I logged back in and paid then noticed the discount had been removed. When I asked customer services to apply the discount they wouldn't and offered me 10% off my next order. What next order? I won't be doing business with this firm. Order cancelled. Waiting for my refund.