We recently purchased a new entry door system for our Brooklyn town house, which is nearly 100 years old and has irregular measurements for nearly every piece of the door, frame, vestibule, etc. Ours is not an easy project. We worked with Lisa Stewart, who was our sales rep. She was very responsive, and got back to us with answers to literally every single question we had (and we had a lot of them). If she did not know, she found out for us. We changed our minds on details many times, and she quickly responded with revised estimates. She was very knowledgeable about the products, and made some helpful suggestions about what may work for our door. I would highly recommend to her! Like