I borrowed my wife’s car one day and didn’t know the insurance had ran out days before, unfortunately I got stopped by the police, I called A plan to get the car insured at the side of the road telling them my scenario - the police were going to impound my car due to no insurance - I have 20+ years driving, used them before and have never had any points. They came back to me with a quote for £4600, my previous years insurance was £700. They tried to take advantage of a situation rather than be honest and fair. I got the car insured currently for just over £730 somewhere else. They are not a genuine customer focused business.