I now have both my vehicles insured with A-Plan.. I dealt, personally with Dan Cameron, as he is the representative on the T4 Forum... One of my vehicles is a T4 which is how I heard of A-Plan... I like the way that you can always contact the same person or one of his colleagues from the same office.. I believe that if I have an accident, Dan or one of his colleagues will help, won't just be left to a call centre somewhere.. Prices were competitive.. Dan attends VW events and I can also email him personally.. So, its all down to trust and good old customer service...