Best Insurance Company ever! I have found A Plan Insurance to be simply splendid! So organised, so efficient and professional. The financial arrangements are done so expertly through a subsidiary company, its great to be able to use docusign as a way of signing documents. It's so nice to be able to call in to one office and get straight through to the personnel instead of having to endure umpteen voice messages diverting one to different departments as is the case with most Insurance companies. It's so great to be able to get straight through to the same people or person who is handling ones policy and /or issue instead of having to always speak to all different and unknown, nameless, faceless, customer advisors as is the case with most Insurance Companies. At A Plan there is a personal touch, unlike other Insurance Companies which are usually so impersonal. I really like the fact that it is a small office and the phone always gets answered! It's so pleasant to be able to call a proper landline number instead of one of those 0844 numbers which cost a fortune if you're calling from your mobile as one is always kept waiting, listening to some kind of music for ages before getting through. It makes such a difference to be able to deal with the same person, and here I cannot praise FIONA HAUGHEY enough! She has been (and is!) brilliant, not only with finding me the very best insurance deal for my car, but also working incredibly hard to find a policy for my friend which no one else could do! Fiona is a delight to speak to, she is extremely efficient, ultra reliable and exceptionally diligent. Very professional. She has Extensive and in depth knowledge and understanding of the products. She is indeed an asset to A Plan Insurance and due to my experience with Fiona, I have no hesitation in recommending A Plan to all my friends. I am very happy to have discovered this excellent Insurance Company.