The staff who I dealt with at A-Plan in Swindon were excellent, they did not rush me and took time to go through my new quote line by line within the policy against the quote from my previous company. A-Plan are also conveniently located to my work place , and therefore i was able to go and visit the premises and talk to people face to face rather than my previous insurance company who were an on-line based company where the business is carried out over the phone. A-Plan were also considerably more competative and I felt they were interested in me as a person