Over the Moon from DownUnder. The occasion - my father's 90th Birthday. The timeline - 5 days to order & get a gift to him in rural Herefordshire. Our location - Canberra, Australia (17,000 kms away). State of mind - panic! Mission impossible? I was so relieved to discover your website and the great range of gifts and that my choice of the engraved crystal whiskey glasses could be delivered in time for the big day. So, with fingers-crossed, I placed my order. A phone call to my delighted and impressed father confirmed safe arrival of my gift in time for his birthday. Well done team - mission very possible!!