Anonymous
23/02/2024 I spoke to an agent (female) who was either pacific island or foreign, anyway she was very rude, unprofessional and unhelpful. She spoke with a "matter of fact" attitude and very opinionated. The only opinion that I needed from her was a helpful and professional one. She needs to look for another job because she doesn't have what it takes to be a CSR. Appalling!
2 months ago
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