I had never heard of Abbott Lyon until very recently, when my sister asked for a custom made personalised necklace for her birthday. The ordering process was very straightforward and the Abbott Lyon team kept me updated on the progress of the order, at multiple points throughout. Communication was fantastic and my sister has joyfully received her necklace for her birthday today. She loves it so much! I wouldn't hestitate to recommend this brilliant company to anyone who appreciates beautiful jewellery, at a very resonable price and delivered with the utmost care. A company who goes above and beyond to deliver an unforgettable customer experience.