Buyers please beware DON'T buy unless by credit card and online. This company claims everything is User error = your fault = NO REFUND. Today I will describe another issue with The Jolly Boot Scooter I brought from Ableworld on the 29th April 2025 yes just 4 months ago. This scooter will just cut out, yes you read it right, it will just stop. no warning nothing! The SENIOR Engineering and Logistically manager at Nantwich states. "Sleep mode activates when the scooter has been left switched on but not used'. It's a safety feature! It's another way of saying User error. The same manager does NOT explain why it should happen when I'm actually using it. Imagine it's your vunerable relative, crossing the road the traffic light on red. when suddenly the scooter cuts out, I haven't reached the kerb, the lights have changed and the traffic is coming towards me. People are bumping into me to get out on the pavement. It cuts out when we were driving it into our hotel room and their lift. A cyclist ran into me and fell of her bike because this scooter cut out without warning. It's cuts out when I'm shopping and people have walked into me. Can anyone explain why I would forget to turn the scooter off in these situations. I feel like I'm going insane they cite user error for every fault with this scooter meaning its me I'm incapable of using this scooter in the correct manner. Would you want a scooter that just cuts out (STOPS without warning) when your using it. My mental health is through the roof with this company they refuse point blank to refund. its been back in front of the engineer 3 times and still user error NO REFUND. Forget the Faulty Goods Act. User error is there excuse. Wait for the next installment.