Today I will describe another issue with my Jolly Boot scooter. Once your sitting comfortably, the arm rests are down and the wigwag paddle is in the centre position you can turn the key and hopefully press the wigwag to move, except that doesn't always happen with this scooter. Instead I get an awful high pitch alarm followed by beeps which I have to count to find out the fault code. If you're following my scooter journey you will remember I returned this scooter as faulty the 22nd May just 23 days after purchase. It was checked on the 22nd by an engineer, then kept in store to be checked again by the same engineer on the 2nd June. Engineers notes Customer stated her scooter would occasionally not turn on when turning the key. I have plugged my handheld into the controller to check the fault codes to which I found the following. A00 and A01 which indicates scooter in sleep mode. 2F01 wigwag being moved too early so during start up. 1502 free wheel lever. 4401 which does not indicate one specific fault. I have spoken to PR about this and he is liaising the findings with the customer. No fault found with the scooter Indicating likely user fault. The scooter is still a danger to use. still cuts out, and still doesn't always start. I was nearly This scooter was returned again on the 16th July less than 3 months after purchase. Engineers notes Scooter has been in again to be assessed, only new fault code is for the 1502, I have left this scooter running over a period of time to see what happens, it does not come up with any fault codes but will not move so just needed switching off and on again. It has not turned faulted on me once whilst actively using it. On this report the engineer has include photos showing Code 1502 7 times Code 2F01 51 times Code A01 5 times Code 4401 4 times Code 1E08 1 time. I may be stupid but all these are fault codes. A01 sleep mode I have video's where 7 beeps can be heard and the manual states The Senior Engineering and Logistics Manager sent me a beep code chart which lists code 7 as Speed Pot error remedy Contact engineer for repair. Code 7 is still there even after the engineer's has checked the scooter. In fairness to Ableworld they have said the will get the scooter checked by the manufacture, my response is to this if the fully trained and qualified engineer can't replicate the fault even though has also described one of the issues in his note what chance is there of me getting anything different. The engineer states "will not move so just needed switching off and on again." need to be turned off and back on again. Why did it need to be turned off and on again? Imagine waiting for a bus not knowing where going to pull in. When the bus does pulll in it's heading straight for you except the scooter won't turn on and the bus has to do an emergency stop inches from me. As if that's not enough to shake you a young lout comes over and gives you a mouth full because he thinks your taking the mick. Seriously I repeat the words of the Stairlift and Customer Relations Director at Ableworld Nantwich " under no circumstance would we ever wish for any customer to feel unsafe or at risk when using a product purchased from us. Your safety and confidence in our products are of the utmost importance to us." Sorry but these really are empty words. This scooter is faulty and is a danger to the user To go into sleep mode cut out without warn even 5 times is totally unexceptable. I haven't been refunded because it's user error.