I have to say that I was cautious due to the incredible amount of positive reviews, now I understand why - it's just a fantastic product and a fantastic service from Abroco. The chair arrived 2 days early which is fantastic, they shipped it just hours after making payment. I have been using the chair for a little over a week now and it is amazing. If you are having doubts just buy it! It is customizable in every way possible to ensure that you are sitting exactly the way you want. I use this chair for work during the day and for gaming session at night. The cushions and the mousepad are an absolute plus. Thanks, Abroco and I will never purchase another brand of chair. - Happy customer