The course was enjoyable but that's probably the only positive. The course sold says at the end you will get to do a test and gain a certificate. We never heard back on our test and never got a certificate.
I have never received such bad customer service. Months of emailing and being ignored and promting them for a response. Eventually their response was "it's not their fault the test was lost in the post". They offered me a re-sit of the exam (3months after the course - which is ridiculous), I declined so they then they offered me to re-do the course and exam. I'm now about to give birth so declined again and asked for a refund so I can do the course at a time that more convenient for me with a training company I have some faith in. Their response was "why do you think you are entitled to a refund? You wasn't sold anything, you chose the course".
So I'm now being ignored again which is what they are best at doing.
I would recommend everyone to find a course elsewhere.
5 years ago
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