I purchased a Craftsman Corded Electric String Trimmer on 10/28. When I left the store I asked what the return policy was. I was told 60 days by one employee and 90 days by another. I just called the store (Rocky’s in Port St Lucie, FL) and was told that I could return the item, but only for a store credit, not a refund. They told me that since I took the item out of the box and connected it to an electrical source just to try it out to see how I liked it and if it worked properly it is not new anymore and cannot be sold. Frankly, that is a bunch of hogwash. I did not use it to trim or weed whack my property. I only turned it on to check it to make sure it was working properly. That’s it, and now I am told I cannot get a refund if I bring it back and I will only receive a store credit. You know, if I bought this thing at Home Depot or Lowe’s I would not be getting horsed around with this and I would get a refund, no big deal. If this is how Ace Hardware operates, I will no longer buy anything from Ace Hardware and I will be sure to inform those I know of Ace Hardware’s return policy. I am very disappointed in Ace Hardware.