I ordered a hedge trimmer, canceled it immediately when I saw that my rewards didn't go through. It looked like the cancellation went through so I ordered another one and then they sent me two hedge trimmers with two shipping charges and two full charges. I went to take one of them back to the Ace in town and they couldn't take it back. Finally they agreed to mail it back to wherever it came from and three weeks later I am still waiting for my refund. They're absolutely terrible to deal with online I would not ever recommend Ordering anything online with Ace.