Just bought a mower from Ace Hardware store. I took it home and mowed part of my lawn and had to quit because the mower was so bad. It was a Stihl mower, which I thought should be quality, based upon other Stihl products I have, wrong. I called Ace customer service to discuss returning it as there is a comment on their receipt that they have 30 day return policy. They would not honor the policy because I used the mower. I will never shop at another Ace Hardware again. I gave them a chance and didn’t go to Home Depot, big mistake on my part, as they always allow you to return something if you are dissatisfied. Go to Lowe’s or Home Depot and get treated with respect, and remember…. you are the customer.