if had the choice to give them Zero ratting I would have, Acer is just know how to con people, I bought Predator laptop from them for £1500 and after their ACER own bios update had damaged my mother board, and when I called them for helping me out, they said I need to replace the motherboard and that would cost me £1650 for just motherboard, are they kidding? I can buy a new laptop for that range . ! all I would say never ever deal with them ever again! hope more people will abandon them!