ADMIN is a nightmare. Still awaiting policy certificate of renewal from Feb 24 it is now June 1st 2024. Car still not showing as insured on MID and police letter issued advising proof of insurance needed going forward. Still no policy certificate issued by email or otherwise. Taken average of 28m to get through by phone on each occasion, emailed A choice and no response and no resolution. FOUR MONTHS AND NO EFFECTIVE PROOF OF INSURANCE - NIGHTMARE. Is it legal to take money for a service that requires documentation and then not provide documentation. Also not available on their website???????