A Choice Reviews

Name: A Choice
Rating: 2.24

2.2 Rating 361 Reviews

31 %

of reviewers recommend A Choice

Company Reviews

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2.2

Based on 361 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst insurer I have ever had. Cancelled my insurance despite me contacting them. I phoned them and said they would call me back. I also emailed them several times with a response time of 7 days!!! When I did manage to speak to someone they did not help at all and my policy is now cancelled. I now have to declare I have a cancelled policy when taking out car insurance due to their mistake. Absolutely pathetic company.”

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Posted 1 month ago

“Terrible insurer I’ve moved to new house so had to update my address been with them nearly a year .because of that they decided to cancel my when I asked them to provide no claim bonuses they refused saying I haven’t been with them a year what a joke”

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Posted 4 months ago

“I am incredibly thankful to Supreme Asset7 for successfully recovering my $430,000 from a scam website. Their professionalism, persistence, and clear communication throughout the process gave me confidence and peace of mind. They handled everything efficiently and delivered the results they promised. If you’ve been a victim of online fraud, don’t hesitate to contact them for help. They are trustworthy and effective. 📧 𝐄𝐦𝐚𝐢𝐥: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝟕@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 𝐎𝐫 📲 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩: +𝟒𝟒 𝟕𝟑-𝟖𝟖-𝟔𝟗-𝟕𝟗-𝟓𝟖””

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Posted 4 months ago

“I have friends that have now been without hot water for 12 days in the middle of winter near KC and Choice and their vendor just keep saying they will show up but they haven’t. I wouldn’t use Choice — waste of money. They could have had a new water heater in max 2 days if they weren’t waiting for insurance company they paid for.”

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Posted 4 months ago

“Scam company, take your money then cancel your policy, then say if you don't want your policy cancelled pay double. Absolute scam company avoid at all costs.”

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Posted 6 months ago

“The worst experience ever. They will do anything to avoid paying a claim in full or paying at all. SCAM”

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Posted 7 months ago

“Claim on a refrigerator.. Unable to talk with anyone except a call center mine was located in Philippines at times difficult . Assigned a service repair man he was the owner and only employee of his business .Only communicated thru a text , phone line to leave a message always full . Came diagnosied the issue with a screwdriver took off lower plate on back of fridge . Nothing else Took the copay $85.00 and never saw or could contact him again . I let Choice know and each time said that they would address this with him yet no resolve. After three calls to call center that person tried calling that service person unable to reach him .. So they said Choice would have another repair service come out but another copay of $85.00 would have to be paid . I said no that their repair service choice was the issue so after several calls Choice reassigned another repair service and waved the copay. This is a kitchen refrigerator and now we are weeks into this.So the second repair service was excellent he totally checked it out and determined it needed a new part . Due to the age of the refrigerator the part was no longer made . So I said a reimbursement was due .Choice decided a refurbished used part was their answer.. I said no what was refurbished in that part and how old was it etc . I again said a reimbursement was due .Choice has yet to get back to me as their call center has promised . Still no resolve. Don't be fooled by their advertisement . Next step Pennsylvania Insurance Commission..”

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Posted 7 months ago

“Robotic agents who talk from a script. Absolutely useless. No care for there customers. It has to be illegal what they so ans canel policies. May be cheaper but by god u will for it later on”

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Posted 7 months ago

“Absolutely Awful company - AVOID AT ALL COSTS”

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Posted 7 months ago

“This policy ran for less than 17 days, (11days). Following a quote by A choice I took an insurance policy, after 10 days I received a cancellation email, this is after paying £130 for the first months installment for my Ford Fiesta 2014 model. I then received another email of an outstanding payment of £109 for cancellation fee. Called to query why I was being charged a cancellation when they in effect decided to cancel the policy less than 11days on the policy after paying for the entire month. I was made aware that the cancellation followed after I renewed my MOT that the mileage on my car was unacceptable. This was really confusing for me as they have only insured me for barely 10days and in the quote i inserted 5,000 miles for business use personal and 10,000 for social and commuting to work. What was so outrageous that would warrant a cancellation? and then you charge me an outrageous cancellation fee. My advice to any one looking for an insurance for their car. Avoid A insurance. My policy number is ADJX17PC01”

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Posted 7 months ago

“ABSOLUTELY SHOCKING! AVOID AVOID AVOID!!! Aura ( A choice) Attempted to purchase a policy 3x with no confirmation on the screen just went blank. Was Sunday so no phone lines open. Later realised we had email in spam confirming policy. By this time we had taken out another policy. Now being charged £50 for cancelling a policy we believed had not been processed and wasn't even due to start for another 5 days!! AVOID being tricked in this way and choose a reputable company.”

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Posted 8 months ago

“Useless customer service, rubbish all the way. STAY AWAY”

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Posted 10 months ago

“ABSOLUTE DREADFUL!! Ripoffs!! Anything tried possible to rip u off out of more money!! Worst company on planet earth!!! Sneaky questions trying to catch u out to put more money on top!!”

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Posted 11 months ago

“This guys are corrupt. They have spent 4 months coming up with unusual ways of cancelling me out of insurance. They claimed my prefix was a problem, spelling errors on my no claims document that I wasn't even using. They are CORRUPT, they are THIEFS they are HORRIBLE - DONT USE DONT USE DONT USE DONT USE DONT USE”

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Posted 1 year ago

“ADMIN is a nightmare. Still awaiting policy certificate of renewal from Feb 24 it is now June 1st 2024. Car still not showing as insured on MID and police letter issued advising proof of insurance needed going forward. Still no policy certificate issued by email or otherwise. Taken average of 28m to get through by phone on each occasion, emailed A choice and no response and no resolution. FOUR MONTHS AND NO EFFECTIVE PROOF OF INSURANCE - NIGHTMARE. Is it legal to take money for a service that requires documentation and then not provide documentation. Also not available on their website???????”

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Posted 1 year ago

“Cancelled within the 14 days of renewal due to not being able to get a driving test and yet they still charged me £78 for some reason , just avoid this company you’ve been warned”

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Posted 1 year ago

“Avoid at all costs. They advertise cheap rates to hook you in and then cancel policies early into the term and take lots of unnecessary admin fees. This company should be investigated for corrupt work practices.”

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Posted 1 year ago

“1 star rating is a stretch. BEWARE of this company, £50 charged to cancel my insurance, they advised me to, because the couldn't (or wouldn't) insure me on another vehicle with same size engine. Given £248 after £50 admin fee for 10 min phone conversation. Should have been refunded £350 after their robbery of admin fee”

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Posted 1 year ago

“Dodgy as anything !!! DO NOT GO WITH THIS COMPANY !!!”

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Posted 1 year ago

“A choice car insurance Worst insurance company ever. Look at every way of getting money out of you. They should have refunded me for cancelling my insurance months earlier but found ways for them not to pay the money to me by whacking on charges and extra charges. Stay well away.”

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Posted 1 year ago

A Choice is rated 2.2 based on 361 reviews