A Choice Reviews

Name: A Choice
Rating: 2.21

2.2 Rating 370 Reviews

30 %

of reviewers recommend A Choice

Company Reviews

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2.2

Based on 370 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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A Choice 1 star review on 15th March 2026

Roma Littel

Anonymous

Anonymous // 01/01/2019

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“their commitment to ensuring I felt confident and informed at every step. Their attention to detail and organized approach reflected their deep expertise and commitment to excellence. Paradigm Recovery Firm sets a high standard for quality service, and I would confidently recommend them to anyone looking for reliable and professional assistance.”

A Choice 1 star review on 15th September 2026

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Posted 5 days ago

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Posted 5 days ago

“This has to be the most pathetic insurance company i have dealt with in over 30 years, 30 minutes on the phone checking this that and everything else asking questions I've never been asked before. Then after the cancellation period has run out they want proof of address license summaries inside leg measurement. never been asked for any of this before 1 hours worth of work on my part. They are garbage.”

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Posted 1 month ago

“Absolute disgusting company who are ripping off new drivers! My son cancelled the policy within the 14 days that it says on the website so should receive a full refund. They also asked for the black box to be returned to receive £40 back. My son has done both of these, never received any sort of refund and had received another bill for £34. He has questioned this with the company who said they would look into this and get back to him. 2 weeks later still heard nothing but then received a threatening letter that unless he pays we will have the bailiffs around! This shows the company doesn’t even speak to each other! Absolute garbage company who threaten and steal money from first time drivers - AVOID AT ALL COST!”

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Posted 1 month ago

“From the beginning, their professionalism and swift response stood out. They handled my withdrawal issue in an organized and effective manner, ensuring everything moved forward smoothly. Their clear explanations and regular updates brought peace of mind during the process. I truly value the commitment and attention they gave to my case.”

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Posted 6 months ago

“Terrible company avoid at all cost be very cautious of additional unexpected cost and unable to leave a bad review on trustpilot,”

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Posted 10 months ago

“Absolutely terrible company. We took out an insurance policy online, uploaded the requested documents and paid over £300.00. All went through and we thought we were insured. Drove the car for a week and then recieved a text saying that the policy had been cancelled as they hadn't received any documentation. When we raised this with them, they said it was an IT issue and that they would come back to us. Another week without word or insurance and we decided to ask for a refund and they said that they would issue a refund within 30 days minus £170.00 cancellation fee. This is outrageous as liability for the error was admitted. This is a SCAM COMPANY and I advise noone to use them.”

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Posted 10 months ago

“Terrible car insurance broker, look for reasons to cancel policy’s for them to retain an admin and cancellation fee of £200. Reasons can be anything from occupations or mileage. Looking at other reviews I can see I’m not the only victims of this disgusting company. Avoid at all costs.”

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Posted 1 year ago

“My 17 year old daughter paid for her learner policy with A Choice , and was constantly getting messages if you past your test you must cancel your policy. Well my daughter past her test , couldn't afford the insurance quote Achoice gave , so cancelled the learner policy. To be notified of a huge admin fee , this is a disgusting insurance company preying in young drivers , would never recommend to anyone .”

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Posted 1 year ago

“Worst insurer I have ever had. Cancelled my insurance despite me contacting them. I phoned them and said they would call me back. I also emailed them several times with a response time of 7 days!!! When I did manage to speak to someone they did not help at all and my policy is now cancelled. I now have to declare I have a cancelled policy when taking out car insurance due to their mistake. Absolutely pathetic company.”

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Posted 1 year ago

“Terrible insurer I’ve moved to new house so had to update my address been with them nearly a year .because of that they decided to cancel my when I asked them to provide no claim bonuses they refused saying I haven’t been with them a year what a joke”

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Posted 1 year ago

“I am incredibly thankful to Supreme Asset7 for successfully recovering my $430,000 from a scam website. Their professionalism, persistence, and clear communication throughout the process gave me confidence and peace of mind. They handled everything efficiently and delivered the results they promised. If you’ve been a victim of online fraud, don’t hesitate to contact them for help. They are trustworthy and effective. 📧 𝐄𝐦𝐚𝐢𝐥: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝟕@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 𝐎𝐫 📲 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩: +𝟒𝟒 𝟕𝟑-𝟖𝟖-𝟔𝟗-𝟕𝟗-𝟓𝟖””

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Posted 1 year ago

“I have friends that have now been without hot water for 12 days in the middle of winter near KC and Choice and their vendor just keep saying they will show up but they haven’t. I wouldn’t use Choice — waste of money. They could have had a new water heater in max 2 days if they weren’t waiting for insurance company they paid for.”

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Posted 1 year ago

“Scam company, take your money then cancel your policy, then say if you don't want your policy cancelled pay double. Absolute scam company avoid at all costs.”

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Posted 1 year ago

“The worst experience ever. They will do anything to avoid paying a claim in full or paying at all. SCAM”

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Posted 1 year ago

“Claim on a refrigerator.. Unable to talk with anyone except a call center mine was located in Philippines at times difficult . Assigned a service repair man he was the owner and only employee of his business .Only communicated thru a text , phone line to leave a message always full . Came diagnosied the issue with a screwdriver took off lower plate on back of fridge . Nothing else Took the copay $85.00 and never saw or could contact him again . I let Choice know and each time said that they would address this with him yet no resolve. After three calls to call center that person tried calling that service person unable to reach him .. So they said Choice would have another repair service come out but another copay of $85.00 would have to be paid . I said no that their repair service choice was the issue so after several calls Choice reassigned another repair service and waved the copay. This is a kitchen refrigerator and now we are weeks into this.So the second repair service was excellent he totally checked it out and determined it needed a new part . Due to the age of the refrigerator the part was no longer made . So I said a reimbursement was due .Choice decided a refurbished used part was their answer.. I said no what was refurbished in that part and how old was it etc . I again said a reimbursement was due .Choice has yet to get back to me as their call center has promised . Still no resolve. Don't be fooled by their advertisement . Next step Pennsylvania Insurance Commission..”

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Posted 1 year ago

“Robotic agents who talk from a script. Absolutely useless. No care for there customers. It has to be illegal what they so ans canel policies. May be cheaper but by god u will for it later on”

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Posted 1 year ago

“Absolutely Awful company - AVOID AT ALL COSTS”

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Posted 1 year ago

“This policy ran for less than 17 days, (11days). Following a quote by A choice I took an insurance policy, after 10 days I received a cancellation email, this is after paying £130 for the first months installment for my Ford Fiesta 2014 model. I then received another email of an outstanding payment of £109 for cancellation fee. Called to query why I was being charged a cancellation when they in effect decided to cancel the policy less than 11days on the policy after paying for the entire month. I was made aware that the cancellation followed after I renewed my MOT that the mileage on my car was unacceptable. This was really confusing for me as they have only insured me for barely 10days and in the quote i inserted 5,000 miles for business use personal and 10,000 for social and commuting to work. What was so outrageous that would warrant a cancellation? and then you charge me an outrageous cancellation fee. My advice to any one looking for an insurance for their car. Avoid A insurance. My policy number is ADJX17PC01”

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Posted 1 year ago

“ABSOLUTELY SHOCKING! AVOID AVOID AVOID!!! Aura ( A choice) Attempted to purchase a policy 3x with no confirmation on the screen just went blank. Was Sunday so no phone lines open. Later realised we had email in spam confirming policy. By this time we had taken out another policy. Now being charged £50 for cancelling a policy we believed had not been processed and wasn't even due to start for another 5 days!! AVOID being tricked in this way and choose a reputable company.”

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Posted 1 year ago

A Choice is rated 2.2 based on 370 reviews