A Choice Reviews

Name: A Choice
Rating: 2.28

2.3 Rating 345 Reviews

32 %

of reviewers recommend A Choice

Company Reviews

Questions

Metrics

2.3

Based on 345 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“so far only had insurance for a couple of days, been on the phone for an hour trying to change my vehicle, ridiculous.”

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Posted 6 years ago

“Mislead. Changed car and cost me a fortune extra just to change the policy!”

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(Car Insurance) - Posted 6 years ago

“As I didn't need to claim during my policy I cannot comment on how efficiently any action would have been taken care of. I did however, have to call up to enquire about insuring a second car with the achoice. The customer service skills are none existent which I found strange considering how much money I would potentially be paying them. poorly trained staff who seemed not to know any of the answers to my questions took a lifetime to research what i needed to know whilst i was on hold. Eventually i found the staff so rude i cancelled my policy then and there and asked for a copy of my NCB history to take to a new insurer. This, of course, never arrived.”

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(Car Insurance) - Posted 8 years ago

“A Choice were a nightmare to speak to, did not send through items when they argreed and one person told me one thing contrary to others. I sent off the policy document acceptance and they denied received it, so after three attempts, I did get a response saying that they had received an earlier version! As a new self-employed businessman the experience was very stressfull just at a time when my cash-flow situation was weak. I would not recommend A-Choice in a month of Sundays!”

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(Van Insurance) - Posted 8 years ago

“I took the car insurance policy through go compare. On the site it said my premium was £375, then once I bought it I was actually charged £441. I called and had to wait 20 mins to get through to an adviser. They said they had no idea why I was quoted £375. I had to wait till the next day to speak to someone again. They said if I canceled my policy I would get a £75 cancelation charge.. For 24 hours after signing up it rediculous. So it made no sense to cancel so I'm afraid I had no choice to stay with them.unfortunatly!”

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(Car Insurance) - Posted 8 years ago

A Choice is rated 2.3 based on 345 reviews