A Choice Reviews

Name: A Choice
Rating: 2.28

2.3 Rating 345 Reviews

32 %

of reviewers recommend A Choice

Company Reviews

Questions

Metrics

2.3

Based on 345 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service was wonderful but information hadn't been passed between close premium finance and a choice properly as close brothers still took money from me and once they were informed they could then see that a choice had cancelled my policy for me and then they refunded me. I understand mistaks happen but it can be stressful for some people.”

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Posted 5 years ago

Hi C, Thank you for your review. We appreciate your feedback. Kind regards John Customer Relations Department

Posted 5 years ago

“Good value learner driver cover but hellish wait times on phone calls!”

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Posted 6 years ago

Hi Simon It's great to hear you are happy with our learner driver product. We are putting measures in place to help reduce our waiting times and I hope that should you contact us in the future, you can get through in a timely manner. If there is anything else I can help you with, please contact me at feedback@a-choice.co.uk Kind regards John

Posted 6 years ago

“Brilliant policy, allowing learner drivers to spend less in their first and second years of driving, by counting learning towards your no claims bonus. Very impressed with the service. Only downside is that the important parts of the policy documents are not always that clear.”

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(Car Insurance) - Posted 6 years ago

Hi David I am happy to hear that you were happy with our insurance. I will share your feedback about our documents being clearer with the team.Thanks for taking your time to leave this review, we really appreciate your feedback. Kind regards John

Posted 6 years ago

“My information was put onto the system Incorrectly and meant that i had to pay a fee to change this information which was frustrating but was resolved.”

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(Car Insurance) - Posted 6 years ago

“Having to send copy's of mothers no claims in not had that much hassle and knit picking before found the staff non too helpful not using them again probably have difficulty obtaining my no claims from them now”

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(Car Insurance) - Posted 8 years ago

A Choice is rated 2.3 based on 345 reviews