A Choice Reviews

Name: A Choice
Rating: 2.28

2.3 Rating 345 Reviews

32 %

of reviewers recommend A Choice

Company Reviews

Questions

Metrics

2.3

Based on 345 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service received. Rebecca took the time to make sure my needs were met and helped me a great deal - fantastic customer service.”

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Posted 2 years ago

“Good service with no issues, glad I chose them”

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Posted 5 years ago

“Absolutely no problems at all quick to receive renewal and call centre is very helpful and can be understood”

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Posted 5 years ago

“They are brilliant with their customer service and love them all”

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Posted 5 years ago

“Very friendly phone call and extremely reassuring, regarding my issues given.”

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Posted 5 years ago

“Great service , easy website to follow & excellent after service from support team, many thanks George”

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Posted 5 years ago

“Great company, as soon as you pay your deposit your policy is active which a few insurance company’s don’t do. This is my 3rd Policy with A Choice and haven’t had any problems so far.”

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Posted 5 years ago

“Seems very good so far set up my insurance very easy go do and looking forward to being insured with the company especially a good price for a 19 year old driver”

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Posted 5 years ago

“Very helpful patient lady on the customer service line who was more than help to help, didn’t catch her name unfortunately but she made sure I understood everything and it was a pleasant experience”

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Posted 5 years ago

“I paid for insurance for my car then rang them to see if I could swap my previous years insurance instead. They found a much cheaper price and were very helpful!”

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Posted 5 years ago

“I’ve have only been with A Choice a matter of days since collecting my new car. However the customer service I have received so far has been second to none in particularly Richard. Whom I’ve spoken too on multiple times and had been able to help me every time!”

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Posted 5 years ago

“I really recommend this company, everything have been done quickly and right. Thank you”

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Posted 5 years ago

“The lady I spoke to was brilliant! Listened to me and was well experience!very. Top customer experience.”

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Posted 5 years ago

“Excellent”

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Posted 5 years ago

“it was nice ad easy to get myself back on the road many thanks”

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Posted 5 years ago

“Great and quick service.”

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Posted 5 years ago

“Great insurance company. Good prices for new drivers!”

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Posted 5 years ago

“Brilliant response and quick dealing with the purchase of the insurance”

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Posted 5 years ago

“ALWAYS been professional on the telephone, sometimes a bit of a wait in a queue, but that's very normal when calling an insurance company. Had an accident recently and it was sorted very smoothly, with contact done via the post and also on the phone , Excellent Service ..... well done A Choice !!”

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Posted 5 years ago

Hi John, We really appreciate you taking the time to leave such a thoughtful review - thank you. We value your feedback and look forward to helping you in any way we can in the future. Kind regards John Customer Relations Department Premium Choice Ltd

Posted 5 years ago

“I wanted to discuss a car insurance quote with the company as I had a few queries, I spoke to Richard Allen and he dealt with my situation in a very professional manner. Any concerns I had, I felt reassured, he was very patient and took his time out to explain everything step by step to me, he ensured I fully understood everything, before moving on. Overall, Richard Allen was extremely helpful and I would now certainly shout about this company to family and friends, all thanks to Richard Allen. If it was not for his great customer service skills and the way he professionally dealt with my inquiries, I would not have gone ahead with my quote. So a huge thank you to Richard Allen for simply being humane.”

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Posted 5 years ago

Thank you for your review. It's great to hear that we could find you the right insurance policy and that you were happy with the service you received. I have passed your comments back to Richard and his team. Thank you so much for the fantastic feedback. Kind regards John Customer Relations Department Premium Choice Ltd

Posted 5 years ago

A Choice is rated 2.3 based on 345 reviews