A Choice Reviews

2.3 Rating 345 Reviews
32 %
of reviewers recommend A Choice
2.3
Based on 345 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour

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Anonymous
Anonymous  // 01/01/2019
Very happy so far they gave 2 options for my son car insurance who has only just started to learn option 1 pay the lower premium then when he passes it goes up or option 2 pay one price and it doesn’t increase when he passes they made it clear how much each option was and we also paid a premium to protect his excess so if he has to make a claim or has a claim against him he can claim back the excess of £500 which again is a great idea. As it was our first time of purchasing teenage car insurance I was impressed at the knowledge and helpful staff
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Posted 6 years ago
Hi Ali Thanks for taking the time to leave this review. Its great to read that we were able to help your son with his insurance. Please get in touch if there is anything at all we can assist you with. Kind regards John
Posted 6 years ago
We rang to set up a provisional licence policy and the adviser was very helpful and informed us about how we could set up the policy in a way so that when my son passes his test, the policy continues. This saved us a lot of money and importantly, my son's no claims starts from the date we started the provisional policy.
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Posted 6 years ago
Hello Thanks for taking the time to leave this review. Its great to hear that we were able to help your son with his insurance. Please get in touch if there is anything at all we can assist you with. Kind regards John
Posted 6 years ago
It takes an unreasonable wait to talk to anyone on the phone. I have been 16th,18th, and 23rd in the queue when I have phoned. Gave up and sent an email instead on 23rd October and received a standard reply saying it will be dealt with in 5 working days which it was not. Sent another email on 30th October to get same response about being dealt with in 5 working days. Appalling service.
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Posted 6 years ago
Very good experience thank you
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(Car Insurance) - Posted 8 years ago
Very easy took out a new policy at 2am due to working hours and within 10 minutes I was covered
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(Car Insurance) - Posted 8 years ago
Cheapest insurance I could find.
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(Car Insurance) - Posted 9 years ago
Very easy to navigate through the website and straight forward question. Fast to complete and ready to drive
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(Van Insurance) - Posted 9 years ago
nowell
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(Van Insurance) - Posted 9 years ago
very very Good A Choice
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(Car Insurance) - Posted 9 years ago
Very easy service, everything was clear to understand what I needed to do next.
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(Car Insurance) - Posted 9 years ago
Very easy service, everything was clear to understand what I needed to do next.
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(Car Insurance) - Posted 9 years ago
Good insurance company
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(Car Insurance) - Posted 9 years ago
I was very happy with the whole experience & found the quote easy to follow & an acceptable price
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(Van Insurance) - Posted 9 years ago
no comment.
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(Car Insurance) - Posted 9 years ago
Very good service
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Posted 5 years ago
Great quick response.
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Posted 5 years ago
Took a little time to get everything sorted otherwise very easy with a great price towards what I was quoted.
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Posted 5 years ago
Simple method to join this
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Posted 5 years ago
I’m pleased with a choice. Easy to do online and reasonable price.
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Posted 5 years ago
Hi Sepideh, Thanks for letting us know you were happy with our insurance product and our service. We appreciate you taking the time to leave positive feedback. Kind regards John Customer Relations Department Premium Choice Ltd
Posted 5 years ago
I initially had a lot of trouble am I myself made a mistake but the customer service team was very helpful today and worked through everything. As such please disregard my earlier review which was made in the moment when I was angry.
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Posted 5 years ago
Hi Max, Thank you for updating your review. We want to give you the best service possible and make sure that you are correctly insured. If there is anything further we can help you with please get in touch. Kind regards John Customer Relations Department
Posted 5 years ago
A Choice is rated 2.3 based on 345 reviews