If I could give them Zero stars i would. Absolutely horrendous customer service and they simply lie to you to get you off the phone. Took over two weeks of sending documents and having 'checks' completed to then find out 3 days after the policy is due to have started that they are unable to offer insurance as I have failed to pass validation checks. When I asked which checks I had failed they refused to tell me and refused to transfer me to customer services to make a complaint. They are a complete and utter waste of time and effort. They say they will return you calls and never do. Complete SHAMBLES of a company.