Very hard to get hold of, waited 32 minutes to speak to someone over the phone. They requested ridiculous amounts of documents from myself and added drivers and still was not enough. They then emailed me to say my insurance had been cancelled so i found insurance else where then they took a payment from my account when I called them they said oh we didn’t cancel your insurance after all. They were then unable to tell me over the phone if I was due a refund or if I had to pay a settlement figure they told me they would write to me it’s been 4 days and still no letter. I would not recommend this company not professional.