I have been trying to 5 days straight now to get hold of someone to change my vehicle in my policy as ive bought a new car, each time i am on hold for 20 - 45 minutes and then the line terminates! I have also emailed in and not received any response so will shortly be without insurance on my car if they do not contact me soon, its absolutely ridiculous and will certainly not use them again! And to think i was going to speak to them about insuring 5 of our business cars with them - most certainly not now!
6 years ago
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