if i had the chance to put a zero or minus star i would! my brother who is dislexic took out a policy on the 21st july to which they took a £87.26 deposit i then recieved an email stating they needed address documentation to which i called them and told them i could not provide due to lodging at my sisters . yet they still sent me a 7 days cancellation my sister was not willing to put me on any of her address bills such as council tax as they wanted! i have now just recieved a debt letter of £124.84 no explanation whatsoever of what the bill is for . after numerous phone calls they said they will take the commision charge of as ive only had insurance for 19days yes bloody 19 days so they have reduced it to £87.26 which i still am refusing to pay! They chose to cancel the policy after the 14 days have elapsed funnily eh! i would not recommend this company to anyone they are of no help and just day light robbers! and i dont know how these are able to operate apparently there is 3 companys that deal with 1 insurance the BROKER the insurance COMPANY and a FINANCE company no wonder sodding insurance is so bloody dear.... My next step is now to go to the financial ombusman as im not happy with the way they have delt with my brother ! no insurance company charge if THEY cancel the insurance . well achoice expect the ombusman to be intouch as this is out of order !