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Tim Bailey
Where do I start? I had sent several emails to and from the company insurance regards to drivers licence, DVLA NCB letter and then my Driver's Licence check code. I then spoke with a gentleman who said I accidentally forgot to disclose a crash in 2015 which (was an honest mistake) he told me Underwriters would contact me as soon as possible, I then received a letter in the post in big Red underlined writing saying - Notice of Cancellation - I then called a different company and had to buy a new cover. To which I called A Choice extremely annoyed to which they responded that I had to pay £140 to cancel! The lady I spoke to on the 11/9 WAS RUDE, IGNORANT AND WAS QUITE HONESTLY NOT A PERSON WHO SHOULD WORK ON A PHONE. I then asked to speak to a manager and to which she responded there is a 48 hour call period. She said I could do a payment plan if I wanted but it would be an additional £20 a month. I then spoke to a family member who fortunately helped me out to which I called today 12/09 and paid for it in full. I have never had a bad experience with a company and this is the first review I have ever left and I'm disappointed it's started with a negative one! I would not recommend A Choice at all and advice people to stay away.
6 years ago
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A Choice has a 2.2 average rating from 361 reviews