I was just in your store. In paarl mall time 13H15 when i ask 1 of your assistance for help at the back of the store. She came leaving the door and her department unattended. She helped me and then i walk to the front of the store to the girls department and i hear a man scolling her out infront of the customers. He was cross because se left the door unattended so was she supposed to tell me i can't help you, i must be infront. He was like in f off at her telling her that this is not on for him. After he left i adk her sorry is this a customer she said no marm he is from head office. This happened at ackermans paarl mall. So sit let me tell you. From being your loyal customer your behavior was unexceptable. Why did you not turn around and go to the manager or supervisor who you never see on the floor and ask them kisten guys what can we do in a situation like this. They the manageres and supervisor you never see them only walking around in the mall during wirkking hours or outside to smoke. I felt bad for her because she was teary after he left. Please ask them the manageres and supervisor to do their work and stop sitting behind closed doors. Even if a person as a cluent stand at the till and the casher calls for autariz then they come in their own time. Give them a coarse of customer service representative and the others will follow. So from my side. Customers think twice to go to ackermans paarl mall. I dont want to give you a star the 1 star is for all the floor people excpecially the lady with the classes at the door and the one in ladies department.