1. Renewal agent at activequote sat on the renewal quote from Aviva for several weeks bringing me very close to renewal date. 2. Asserted he had tried to contact me - no record - not true. 3. Complacent about Aviva's 40% increase, just wanted me to renew; made scant effort to obtain better quotes. 4. Failed to draw attention to Aviva's omission to send me health questionnaire; completing it secured 10%+ discount. 5. Still got the final quote wrong at the end of all this. In brief, completely useless. Agents in prior years much better.
8 years ago
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