Lance Morgan was one of the most helpful and exceptional customer service representatives that I have come across in all of the UK!! As an American there were many terms that I was unfamiliar with and he was very patient to explain each one. He helped us understand the difference between each insurance option and made it easy for us to clearly see what we needed and wanted. The process was very quick and surprisingly painless. Thanks, Lance, for a great experience in UK healthcare!
8 years ago
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