Poor liaison. Inability to give Yes or No answers - which makes AQ look amateurish or shifty. For 10 days I was stuck between ActiveQuote and the insurance company until I finally reached a senior member of staff at the ins. co. who gave me the lowdown. But all down to MY efforts, not AQ. If a member of my staff performed like this, they would be sent for retraining or they would be out.
7 years ago
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