The service in 2019 was poor in that we were given the same price as initially received from Vitality with Active Quote saying there was nothing they could do to challenge it. When we then went direct to Vitality we were able to discuss options to remove >60% of monthly premium increase. PS: In earlier years Ieuan Williams was able to do this negotiation for us but he has now left Active Quote - perhaps this says something about the current team at Active Quote??
5 years ago
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