If I could leave zero stars, I would. First time dealing with this company, and I guarantee it will be the last. The customer service representatives are some of the rudest I’ve ever encountered. Also, I have never before encountered a company that refuses to cancel an order prior to it being shipped. More than anything, this is lazy and an abuse of the customer. All this is is a company that would assume make things a hassle for the customer (aka: the one paying and providing jobs) rather than do the actual job. They absolutely have no value in their customers. Do yourself a favor and simply drive up to a sex shop.