Adam & Eve Reviews

Name: Adam & Eve
Rating: 2.00

2.0 Rating 102 Reviews

22 %

of reviewers recommend Adam & Eve

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Metrics

2.0

Based on 102 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Adam & Eve 5 star review on 26th March 2025

Anonymous

Anonymous // 01/01/2019

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“Yes love your site”

Helpful Report

Posted 1 day ago

“Horrible customer service rude. Shipping department has their head up their butt. For some reason, orders are not being put out when you're told they will be or in my case. I was told it went out 3 days prior come to find out. It was still in the warehouse, 4 days after they order. They used to be a very good reputable company. Quick shipping, good customer service. They now suck. Just order your stuff off of Amazon, you'll get it quicker. Less of a headache. And anything you can get on there, you can get on Amazon. Or a local shop?”

Helpful Report

Posted 1 week ago

“Free item was a "lustful joy rabbit" which I initially thought was going to be tiny, but I was pleasantly surprised by the size. Until I tried to test it. With known good working batteries, the item does NOT power on correctly, once you put the batteries in. You have to fidget with the top to get it to a spot where they'll turn on, and then you have to hold it PERFECTLY still or it shuts off randomly. I also had issues with shipping. I paid for "rush processing" as they put it, and I paid on a late sunday early monday for it. The item then proceeded to sit for 3 days before it FINALLY said it was "awaiting pickup". It wasn't picked up until the original projected delivery day. I then sat and waited another full week for the item to finally be delivered with an item that barely functioned included in it.”

Helpful Report

Posted 1 week ago

“Do not use their website. They closed my account for “suspected fraud” but wouldn’t provide any details, even though my credit card company confirmed no fraudulent charges had been made, and offered no resolution. Didn’t even notify me but took my money until I called asking why I didn’t receive my order. Additionally, the staff is rude.”

Helpful Report

Posted 3 weeks ago

“Their website acted like my first try at ordering didn’t go through. It actually did, but I didn’t realize until a few hours later when checking email is the items were ordered twice. I contacted them right away to cancel the order. They refused to do so even though I contacted within 4 hrs and they hadn’t even dropped the package off to the post office. Now I have to wait up to 10 days for the package to arrive just to send it back. Ridiculous. Probably just going to start a dispute with my credit card company after seeing so many other bad reviews.”

Helpful Report

Posted 1 month ago

“Horrible. They double authorize your orders!! I ordered 185$worth of products for my wife and Iand the charged me twice for a temporary authorization and have to wait 5 days for my money back!”

Helpful Report

Posted 1 month ago

“Horrible first experience. Ordered my product around mid-June and was told I'd receive it late July, which was already a bit insane; when the delivery date arrived and I didn't get my package, I checked the status of my order and found that it had been canceled & the delivery date was pushed back an extra few weeks. Never received it. That's 30 dollars down the drain. So stupid.”

Helpful Report

Posted 1 month ago

“The worst customer service ever. I bought something and tried to return it. It was a nightmare. I admit, I didn’t realize they hadn’t credited me for a couple of months, but when I sent them an email to inquire about it, it was an entire circle jerk (pun intended). I didn’t like my product and returned it less than two weeks later. That’s money I will never see again. Just go into to a store. It’s not worth your mental sanity. I also paid almost $30 to return it. Salt in the wound…..”

Helpful Report

Posted 1 month ago

“Horrible customer service. They charged my card 200., i never received the item but they kept my money and were very rude on the phone.”

Helpful Report

Posted 2 months ago

“DO NOT use this site. Horrible service, rude staff, and lots of lies. Can't get a straight answer about whether or not my order actually shipped, was told it did, then two days later got a partial refund for an item that wasn't in stock and couldn't be shipped. Never told anything. Still waiting for my order and nobody could tell me anything for certain.”

Helpful Report

Posted 2 months ago

“My free items does not work and because I checked in in and out as a guess without creating an account and I accidentally deleted my original email, I cannot return or exchange.... The thing is The free incentive. It's one of the reasons why I went on the website multiple times to purchase”

Helpful Report

Posted 3 months ago

“I ordered on Friday and by Monday my items were delivered. Very fast shipping and delivery. This is my second time ordering, my items were packed nicely and the labeling outside the package was very discreet! Thank you, will be ordering again!”

Helpful Report

Posted 4 months ago

“Ordered things and never got any of them. No updates on where they were or anything. Called to see if something could be some and the person the on the phone hung up in my face. Terrible.”

Helpful Report

Posted 4 months ago

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Posted 5 months ago

“Had a great time and the service was outstanding Melinda and Kevin both did an amazing job, they were extremely helpful. Most certainly is the best spot like Kevin mentioned. Thank you and can’t wait to go in again.”

Helpful Report

Posted 5 months ago

“Horrible delivery”

Helpful Report

Posted 5 months ago

“I’ve been coming to Adam & Eve Body and Beauty consecutively for facial treatments and light therapy to reduce and prevent long-term stubborn acne and Malina is AMAZING! she’s incredibly kind and patient, she has even given me personal tips on improving my diet to reduce skin imperfections. I always leave feeling refreshed! Even just the few sessions I’ve had, I am already starting to see big differences and positive changes! My once angry and inflamed acne has started to calm down and soften out! ( I attached a photo of my skin after my second session & I’m seeing real results!) I’m finally gaining some confidence back! Would definitely recommend!! 💌😽”

Helpful Report

Posted 5 months ago

“I just wanna say you guys are amazing and everything was amazing and got everything on time and got everything we ordered. We will definitely order from you guys again.”

Helpful Report

Posted 6 months ago

“If I could give a negative star rating I would. I bought a product, did not like it. Returned it, now I have $100 invested, just wanted a different product. They received the return kept it and never replaced it. I will never use this company ever again!”

Helpful Report

Posted 6 months ago

“I use to always order from Adam and Eve well no longer! This order was supposed to arrive today and so I decided to contact them. Mind you I’ve already had to contact them about delivery several times bc they never sent me the tracking number. I contacted them today and am told the order was rejected?!? This is the second time. I’ve waited for over a month and finally decided to request for a refund. I don’t recommend ordering from this company you’ll never receive your package!”

Helpful Report

Posted 6 months ago

Adam & Eve is rated 2.0 based on 102 reviews