“Bought plug and nipple clamps.. wearing them right now and they are doing things to me that are phenomenal. The staff was friendly and very helpful.. I will definitely be going back.”
“Terrible cheap products and when I tried to get a refund customer service gave me attitude and straight up ended the chat on me
I've ordered five times and was unhappy this once but because of the terrible customer service I received I will never order here again
Fleshlight.com customer service was incredible compared to adamandeve”
“My order had a total of five products, only two of which I am satisfied with. 2/3 of the pumps broke immediately. The bullet vibe wouldn't turn on after inserting battery and was shedding little plastic bits. The other vibe also wouldn't turn on even after being charged for 24 hours.”
“Ordered one thing spent 30$ and when I meg to find why it hadn't moved in 4 days they told me it could take 20 days before they worry about it,, Really but you did not have to wait 20 days for my payment and it's been in the state right below mine for 4 days do better I will not be going through them again hell wish came faster that came from China. 😂 Sad to say I would not not recommend unless u want to wait and then be told it will get here when it gets here 🤷 very frustrating”
“This review may change but apparently my order landed in Canada 4 days ago and no update to my tracking number! Amazon prime can do this in 2 days TOPS from America, you would think a big company like this could do it in under (9 days tomorrow) and counting.....my review might change with the product but their shipping has been absolutely atrocious.”
“Emily in the Pocatello store on Main St. went above and beyond when my husband and I visited for some new spice in our life. She did not make us feel out of place, in fact the complete opposite! Emily was professional with an added flair!! Definitely check out this place, and ask for Emily!”
“Buyer Beware. Adam and Eve is completely irresponsible, and completely lacking in accountability. I made a simple order. That order was then canceled without my knowledge. When I inquired, I was told my bank had canceled the order. So I contacted my bank. They said “No”, it was approved. Even providing the approval code. So after calling Adam and Eve once again I was told it was a “mystery” they had no answer as to why my order was canceled, and made no effort to reconcile the situation. Total lack of accountability! After being connected to a supervisor I was treated as a child, as if it was somehow my fault. She was rude condescending and offered no explanation as to why or how this happened. They charged me anyway and I am now taking this issue to court. I have never, never experienced such unprofessional, irresponsible fuckery in my life. They are a joke. DO NOT BUY FROM THIS COMPANY.”
“If I could give no stars I would. I ordered a toy from them. Did not receive anything except the junk they offered for free. When I called customer service, I was told that the rep was being rude to me because I accused her of being a liar. I explained that no such thing was said on my behalf. I simply called because I was charged for something and after not receiving it for a month, I called customer service. Instead of an explanation or a refund, I was disrespected and talked to in the worst way possible. I took my losses and hung up. Do not make the mistake I made. Do not deal with this company.”
“I ordered their own Intimate curves, did not get the discount promised, and the item stopped taking a charge. They wanted me to pay to return the defective item, but finally sent a replacement. The same thing happened. I have 2 useless vibrators in 4 months, and once again they want me to pay to return it. One of the customer service agents was rude right from the start. No thank you. I'll take my business elsewhere. You can't even leave a review for the products.”
“Service has always been great. Lane loves your products and electric vibrator makes her have one orgasm after another, she has never felt better with me filling her up with sperm while vibrator hums away!”
“Customer service is trash still waiting for a refund 4 weeks later. Customer service claimed to cancel order but failed to so. Wouldn't recommend sure you can find a better site to deal with. Had to escalate with PayPal..Still waiting on my PayPal dispute.”
“This by far was the worst customer service experience I ever had the lady that's supposed to be the supervisor shod be fired on the spot you don't talk to people like that but you lot a new and very interested customer I give zero stars the woman snapped like I was her kid she definitely was a black lady no respect she talked like she Adam&eve”
“My package got lost in the mail and it took a while of back and forth to rectify the situation but they are shipping a new one free of charge. Overall good and helpful experience with customer service.”
“Adam and Eve store on longley lane in Reno had terrible service and the employees and manager were rude. I will never shop there again and I recommend any other sex store In Reno over them. Terrible overall experience and manager allowed employees to be degrading and disrespectful”
