Adam & Eve Reviews

Name: Adam & Eve
Rating: 2.00

2.0 Rating 102 Reviews

22 %

of reviewers recommend Adam & Eve

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Metrics

2.0

Based on 102 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Adam & Eve 5 star review on 26th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“FANTASTIC!! I ONLY use this company! The spout outside of my house rotted and shot of due to age, mold and other factors. Jacob and Charlie were there on time, professional, friendly, efficient and FAST! The price was lower than we anticipated! Don't waste your time and money elsewhere, call Adam-Eve.”

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Posted 11 months ago

“Some toys are great others aren’t. Some products really get you going until they’re practically useless. Or they don’t work at all. If you do manage to get a good toy and maybe a free one. Don’t buy into them because I swear they’ll break within the hour. There’s only one toy I’ve gotten that’s worked but I’m sure it’ll break sometime this month.”

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Posted 11 months ago

“Bad experience from start to finish. They fail to mention delivery is ten days out. And they will ship your order in the most cost effective way for them regardless of what you might expect. We're shaving nickels here! Profit is King and customer satisfaction is just a slogan. Anything you can purchase here you can find elsewhere without the headaches and get it delivered quicker.”

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Posted 11 months ago

“So my wifes order from Adam and eve was listed as delivered to the individual. By UPS, however my nor I received the package. My wife contacted customer service right away and told them about the situation to which customer service replied to contact UPS 🙄 which my wife did immediately after exactly 3 weeks of no response by phone email text or postal mail my wife again contacts Adam and eve customer service, telling them that she has not been contacted by UPS. To her surprise customer service informed her that ups Stated that they had not been able to get in contact with my wife so she would not be receiving a refund or have her order replaced. So my wife is ultimately out about $200. Since the time my wife reported her package missing and eve has removed all evidence of the order and her account she had with them. Adam and Eve have yet to make things right and essentially stole her money. This is the order number no record can be found 04192461261”

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Posted 11 months ago

“I have quit buying from them.I bought three toys from them and they all stopped working within months.I have started buying somewhere else. They work and are much cheaper!”

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Posted 1 year ago

“Ordered a few things on 9/1. It’s currently 9/13 and no package to be seen. I have never encountered such horrible customer service. Why are they like this?!?! I contacted them 3 times. Today, I had enough and told them to issue a refund. Absolutely ridiculous. Looks like I’ll just order from Amazon from now on. Should have just done that to begin with. The responders to my emails have been very short and not sweet. Seems like Adam and Eve needs to get some customer service consulting done.”

Helpful Report

Posted 1 year ago

“I placed my first order with adam and eve, paid for expedited shipping, expedited processing and was expecting delivery on a specific day. I did not receive it when promised so I called customer service to find out what happened. The rep told me they would not sell to me because my name and address were flagged because of an order over 4 years ago that they said they somehow lost money on. I asked about the purchase 4 years ago and they said a female returned something so they wouldn't sell to anyone at my residence. Me, being male, asked what does that have to do with me? All I got was sorry, is there anything else I can do? I asked why I had to wait 4 days and call them to find this information out? The lame answer I got was we don't know about the orders until someone calls. Worst customer service ever. Don't waist you time with Adam and Eve.”

Helpful Report

Posted 1 year ago

“Their shipping is so slow it is unbelievable. Ordered over a week ago. Tracking shows the items in limbo somewhere in Ohio. Customer service will not help for another week. Ordered on Amazon and already have items in hand after one day. Will return products, if they ever show up.”

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Posted 1 year ago

“Never got my back order.”

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Posted 1 year ago

“Terrible products and crappy shipping”

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Posted 1 year ago

“They won't honour their warentee policy”

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Posted 1 year ago

“BE WARNED...THIS COMPANY WILL CHARGE YOUR CREDIT CARD AND CANCEL YOUR ORDER AFTERWARDS. I tried to make a purchase on Adam & Eve...a purchase that Adam & Eve said was rejected by my Credit Card company (although it still shows as "Pending" on my credit card account). I then tried to make the purchase via Paypal. Pretty quickly, I get a message that this order was processed, but I noticed that Adam & Eve had went into my account and changed the shipping address from the P.O. Box I listed - to my home address (presumably, provided by PayPal). So, I sent a follow-up email to Adam & Eve asking them to redirect my order back to the P.O. Box address that I had previously listed. Then, I get an email in response from the company threatening to close my account because I had "used their discount codes for multiple orders" - which is the same order that was cancelled by Adam & Eve the first time I tried to execute the order. Also, they said my order had been cancelled...which, in their system, still shows as "processed." Lastly, they refused to change my shipping address. In short, if you are trying to protect your identity and don't want your sexually explicit packages to be delivered to your neighbors house (by mistake), use another company. Adam & Eve will not even try to work with you. At this point, I have three credit card transactions that are showing as pending, and no order being processed (all have been cancelled by Adam & Eve). I have to trust that Adam & Eve is going to eventually refund my money. With the lack of customer service provided thus far, I feel that I'm going to have to fight to get my money back. BE WARNED...use another company.”

Helpful Report

Posted 1 year ago

“My mom has items from here, and I decided to buy one. Apparently 19 years of age (a legal adult) is not old enough for a sex toy, because they never sent my item and I had to chargeback. I've officially given up on trying to buy sex toys and I'm going to go back to my old lifestyle of having relations with random men I meet. Great going, Adamandeve.”

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Posted 1 year ago

“Emily & Tessa were huge helps and made our first time very smooth and comfortable Tessa approached us for help and helped us find what we needed they made the whole experience a smooth one I will definitely be back again”

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Posted 1 year ago

“Don’t buy from this company. I made a purchase and never received it and when I ask for a refund they only gave me the price I paid but not the shipping. They said they couldn’t restock it cause it was returned. It never was opened because I never received it. What a ripoff company”

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Posted 1 year ago

“انا جدا مسرورة بتعاملي مع مركز ادم وحواء لتجميل في أبوظبي مكان راقي وحتى موظفة الاستقبال حقيقة نسيت اسمها هي الوحيده متحجبه دائمآ مبتسمه الطيبه للغايه واشكر دكتورة يسرى للقيام بالفيلر لشفايفلي ولاختي جدا حلو وممتاز اشكركم احسن تعامل وأنصح بهذا المركز لزيارته💙 I visit the center very satisfied & happy for this service Appriacte the perfect people who's is working with this place . Happy more beacuse they are dealing with taaby help me to do what ever I like Thanks again ❤”

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Posted 1 year ago

“The customer service rep was rude and talked over me. She was more worried about being right than being quiet and listening. With all she said she gave me wrong information! I will be sending the order back and never shopping here again because of her! I'll shop local.”

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Posted 1 year ago

“Their shipping takes FORRREEEVVVERRRR!!! I ordered 1 item on 6-28. The estimated delivery dates are 7-5 to 7-10. It is 7-6 & I'm still waiting. Raleigh, NC sent it to PHX, AZ on 6-29. PHX barely sent it to my home town on 7-5. I could've driven to PHX & got it alot sooner. Let's see if it even gets to me by 2moro. I did standard shipping, but NEVER in my life have I waited this long for standard ... ONLY when my items were coming from Asia!!!”

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Posted 1 year ago

“Don't waste your money. The things that need charging come with a cord that fits nothing. At all. The things that need batteries are so fragile you can't put batteries in them.”

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Posted 1 year ago

“In fact this is the first time to come here when friends told me about this amazing medical clinic. I met Dr Lorraine valentine for teeth care I really appreciated here she has golden hands while treating I didn't feel any pain. Iam really thankful for her. And for the nurse help.”

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Posted 1 year ago

Adam & Eve is rated 2.0 based on 102 reviews