BE WARNED...THIS COMPANY WILL CHARGE YOUR CREDIT CARD AND CANCEL YOUR ORDER AFTERWARDS. I tried to make a purchase on Adam & Eve...a purchase that Adam & Eve said was rejected by my Credit Card company (although it still shows as "Pending" on my credit card account). I then tried to make the purchase via Paypal. Pretty quickly, I get a message that this order was processed, but I noticed that Adam & Eve had went into my account and changed the shipping address from the P.O. Box I listed - to my home address (presumably, provided by PayPal). So, I sent a follow-up email to Adam & Eve asking them to redirect my order back to the P.O. Box address that I had previously listed. Then, I get an email in response from the company threatening to close my account because I had "used their discount codes for multiple orders" - which is the same order that was cancelled by Adam & Eve the first time I tried to execute the order. Also, they said my order had been cancelled...which, in their system, still shows as "processed." Lastly, they refused to change my shipping address. In short, if you are trying to protect your identity and don't want your sexually explicit packages to be delivered to your neighbors house (by mistake), use another company. Adam & Eve will not even try to work with you. At this point, I have three credit card transactions that are showing as pending, and no order being processed (all have been cancelled by Adam & Eve). I have to trust that Adam & Eve is going to eventually refund my money. With the lack of customer service provided thus far, I feel that I'm going to have to fight to get my money back. BE WARNED...use another company.
9 months ago
Adam & Eve has a
2.0
average rating
from
90
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.