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Adam & Eve Reviews

2.0 Rating 102 Reviews
22 %
of reviewers recommend Adam & Eve
2.0
Based on 102 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 50%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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Adam & Eve 5 star review on 26th March 2025
Clover
Adam & Eve 1 star review on 2nd December 2024
Anonymous
Adam & Eve 1 star review on 21st November 2024
Anonymous
Adam & Eve 1 star review on 9th November 2024
Malaura Flom
Adam & Eve 1 star review on 9th November 2024
Malaura Flom
Adam & Eve 1 star review on 18th September 2024
Misty Potts
Adam & Eve 1 star review on 18th September 2024
Misty Potts
Anonymous
Anonymous  // 01/01/2019
It's hit or miss.ive bought items that I love!!! And items that are cheap,not as described,or don't fit right.i bought size small/medium lingerie.4 different ones and I'm a 36D. those outfits were way to big on my boobs.. the only ones that fit me right are like the spandex ones.. and there's only a couple of those that are actually cute the rest of um kind look like they were made for a grandma..not sexy at all..(sorry to all the grandmas)
Helpful Report
Posted 1 year ago
Bad business. my order was canceled. I wasn't given a reason, money refunded to me and then about a week later they going to take the money out my account. So I called and then found out that they were out of stock. So just to go back into somebody's account- that's not right, once it was canceled it was canceled, it should have been on me to order again. Also your website needs to be better inventory or whatever if you're out of stock say it on the website. SMH... I ain't even going to mention all the other broken things that I bought few months ago I threw away, cause I wasn't sending back. Lost a customer Bye
Helpful Report
Posted 1 year ago
Items are poorly made. I've sent several back and had 4 that just stopped working after a couple uses. I won't buy anything else from them.
Helpful Report
Posted 1 year ago
Before buying read this! No returns, not in their stores, nor online, not even their vendors . If not sure about your product, better buy it elsewhere like Amazon or directly from the manufacturer! When asking about their return policy, in the store verbally they wiol tell you 30-day or 90-days(depending on the purchased product) but in reality, a note at the bottom of the recipe says "all cells are final! No returns or no exchange! We appreciate your business and thank you for shopping at Adam and Eve"
Helpful Report
Posted 1 year ago
This store has way more options than any other toy store .. ..
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Posted 1 year ago
Order placed didn’t realize it was being shipped to an old address. The order had been processed but not shipped yet tried speaking to customer service and both chat representative and phone representative were rude and sounded like they hate their job. Quick order fulfillment is great but when your customer service is trash and rude from the beginning it leaves a bad taste for future business. I won’t be purchasing again from this company as they clearly do not know how to treat the people that support the business
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Posted 1 year ago
Always fast shipping, and generally pretty good quality stuff. Sometimes their free add-ons can be a little junky, but they're free so who am I to complain? I can't leave a review on their site, so I'm gonna say it here: The Love Bites gummies? Life changing. I just wish they weren't so expensive, and also didn't taste like a mad scientist who lived in a radioactive cave his entire life had to recreate the taste of a strawberry using only the description of a guy who licked one exactly once thirty years ago
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Posted 1 year ago
I bought something off their website and I already have a fraudulent transaction on my credit card! This is why I never buy online!
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Posted 1 year ago
I purchased about 60 dollars of worthless merchandise. Don't give these people your $$ find a good quality company with easier return policy. Products purchased 3 weeks ago and already not working. NEVER AGAIN
Helpful Report
Posted 1 year ago
Sent the items to the wrong address and didn't compensate me after sending items to the wrong address.
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Posted 1 year ago
I know that this company is a Godsend and a much needed service for older couples that have been in a long term relationship many, many years. It has lightened our moods, made us more relaxed and yes made us laugh and brought us closer together . This company makes mid life feel like our 20's again. THANK YOU!! We are in our 50's and we are back to eating pizza again for breakfast and giggling.!!! Can't say enough great things!!!
Helpful Report
Posted 1 year ago
They took money out of my account then canceled my order. Said it will take 3 weeks to get a refund. Last time I ordered I got an expired sensitivity packet and then refused to respond when I reached out. I wanted to give them one last chance and it has been a huge mistake.
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Posted 1 year ago
I received 2 things. One of the things was broken and I don't have the money to send it back nor deal with the hassle. I guess I just won't purchase from here again.
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Posted 1 year ago
Your marketing is insanely aggressive. No one needs 10 intense emails a day from you, and your nonstop tactics make it seem like you're not a legitimate company, which after looking at your business reputation, may very well be the case. When potential customers share their email address with you, we're not consenting to hearing from a sex toy company all day long. Please get a grip and respect people's time.
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Posted 1 year ago
I would put 0 Stars if I could. Never received my product and impossible to get refund with all the mails I sent to the service client. Big scam.
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Posted 1 year ago
Bought a product that didn't work, called customer service they were very unhelpful...will NEVER buy from them again.
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Posted 1 year ago
Bought plug and nipple clamps.. wearing them right now and they are doing things to me that are phenomenal. The staff was friendly and very helpful.. I will definitely be going back.
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Posted 1 year ago
Customer service is horrible. Old man on the phone was extremely rude and 0 help. Last time I ever order for them.
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Posted 1 year ago
Terrible cheap products and when I tried to get a refund customer service gave me attitude and straight up ended the chat on me I've ordered five times and was unhappy this once but because of the terrible customer service I received I will never order here again Fleshlight.com customer service was incredible compared to adamandeve
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Posted 1 year ago
My order had a total of five products, only two of which I am satisfied with. 2/3 of the pumps broke immediately. The bullet vibe wouldn't turn on after inserting battery and was shedding little plastic bits. The other vibe also wouldn't turn on even after being charged for 24 hours.
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Posted 1 year ago
Adam & Eve is rated 2.0 based on 102 reviews